We understand how important the premium shipping is to each of customers, so we always commit ourselves to optimize the logistic system making everyone enjoy the shopping journey in Ortizan.

Before you make a purchase, you had better read the shipping terms below carefully. It would be helpful if you want to know how long will it take for the package to arrive or control your best delivery time without delay.


     1.  Do you have international shipping?

The delivery scope on Ortizan website covers US and Europe. For more details, please check “Shipping&Delivery” below. For other countries did not mentioned, we will open in the future.

     2. When will my order ship?

Most of the time, we will process your order in 24 hours(Sunday and holidays excepted). But for the item shipped from China, it may take 3-5 business days to ship out.

     3. How to track my order?

You can track your order on our website in 2-5 business days after your purchase.

Steps: Sign in your account→My Orders→Click the “Track” button

Submit a request